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Refund and Cancellation Policy

Last updated: August 2026

This policy explains how Kanoon-AI Pro billing, cancellation and refunds work today.

1. Free plan

The Kanoon-AI Free plan costs nothing and needs no card details. There is nothing to cancel or refund on the Free plan — you can simply stop using the service, or delete your account from Settings.

2. Kanoon-AI Pro pricing

Pro is offered at ₹499 per month or ₹4,000 per year. Online self-checkout is not enabled yet, so Pro is activated on your account by our team after we confirm the current price with you. We never activate or charge for Pro from a button click alone.

3. Cancellation

  • You can cancel a future renewal at any time by contacting billing support.
  • Pro access continues until the end of the period you have already paid for.
  • Cancelling does not delete your account or your saved chats, drafts and analyses.
  • After Pro ends, your account returns to the Free plan and its limits.

4. Refunds

After Pro has been successfully activated, we do not offer automatic pro-rata refunds. We do issue refunds for:

  • duplicate or repeated charges for the same period;
  • payments where Pro was never activated on your account;
  • a billing error on our side;
  • any case where a refund is required by applicable law.

Approved refunds are returned to the original payment method. Timing depends on your bank or payment provider, so we cannot promise an instant or automatic refund.

5. Failed or delayed payments

If a payment fails, Pro is not activated and your account stays on the Free plan. If a payment succeeded but Pro is not showing on your account, contact us with the payment reference and we will fix it or refund it.

6. Billing support and grievances

For cancellation, refunds or any billing question, use our contact page. Please include the email address on your Kanoon-AI account and the payment reference where relevant.

7. Changes to this policy

We may update this policy as billing features change. The date at the top of this page always reflects the current version. See also our Terms of Service and Privacy Policy.

This is general legal information, not legal advice. Please consult a qualified advocate for your specific situation.
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General legal information — not a substitute for advice from a qualified advocate.